- User testing.
This will be carried out to find out how the website is used.
Give the users certain tasks like adding a product to their cart, checking out, navigating and searching the site, etc.
Try and observe them in their natural environments. This is especially important for responsive web design as people use tablets and cell phones in a variety of locations and situations. Try out various age groups depending on the type of your website and it’s target demographics.
Do user testing often and do it through out the entire process of building and deploying the site.
Ask them for comments on what they like and don’t like.
Ask them about their views and opinions on the site and how it looks on mobile, tablet and desktop devices.
Throughout the entire process, let the users be as natural as possible.
Do not pressure them and let them take direction of how to use the site.
- Technical testing.
This will be done to see how the website performs or various resolutions, browsers, devices and bandwidths.
Try and test out as many different devices, resolutions and browsers as you can.
Definitely test it out on the major devices.
Give your users as many devices as you can to test the site.
Mostly, let people test on their own devices.
Remember that the way we design and use the site may not be how most of the users interact with it.
The only way to see how the site is used is by testing often and testing with various people and devices.